Terms of Service

Clear terms and conditions for our software development services

Effective Date

July 2026

1. Acceptance of Terms

By engaging Hrishi Digital Solutions Pty Ltd for software development services, you agree to be bound by these Terms of Service. These terms apply to all services provided including custom software development, consulting, and support.

2. Services Provided

Software Development Services

  • Custom web application development
  • Enterprise software solutions
  • Legacy system support and modernisation
  • AI integration and automation
  • Technical consulting and architecture design

Support Services

  • System maintenance and updates
  • Bug fixes and troubleshooting
  • Performance optimisation
  • User training and documentation

3. Project Process

Development Process

  1. Initial consultation and requirements gathering
  2. Project proposal and agreement
  3. Design and development phases
  4. Testing and quality assurance
  5. Deployment and training
  6. Ongoing support (if contracted)

4. Payment Terms

  • Payment Schedule: As outlined in individual project agreements
  • Invoicing: Professional invoices with 14-day payment terms
  • Late Payments: May result in project suspension
  • Refunds: Discussed on a case-by-case basis

5. Intellectual Property

Client Ownership

Upon full payment, clients own all custom code and applications developed specifically for their project.

Hrishi Digital Ownership

  • General methodologies and development frameworks
  • Reusable code libraries and components
  • Technical knowledge and expertise

6. Confidentiality

We maintain strict confidentiality regarding all client information, business processes, and proprietary data. All team members sign confidentiality agreements.

7. Limitations and Warranties

Service Warranties

  • Professional development using industry best practices
  • 90-day warranty on bug fixes for delivered code
  • Ongoing support available through separate agreements
  • No guarantee of specific performance metrics unless specified

8. Liability Limitations

Our liability is limited to the total amount paid for services. We are not liable for indirect damages, lost profits, or business interruption except as required by law.

9. Project Changes

  • Changes to project scope require written approval
  • Additional work may incur extra charges
  • Timeline adjustments may be necessary for scope changes
  • All change requests are documented and agreed upon

10. Termination

Either party may terminate services with 30 days written notice. Payment is due for all work completed up to the termination date.

11. Governing Law

These terms are governed by the laws of Northern Territory, Australia. Any disputes will be resolved through the appropriate courts in Darwin, NT.

12. Contact Information

Legal Questions

For questions about these terms or legal matters:

admin@hrishidigital.com.au

Hrishi Digital Solutions Pty Ltd
ABN: 69 654 278 029
Darwin, Northern Territory, Australia

Note: These terms may be updated periodically. Significant changes will be communicated to existing clients before taking effect.