Senior Project Manager

About the role

Key duties and responsibilities

• Build, manage and lead high performance teams to deliver high-value, complex business solution projects covering requirements, design, procurement, configuration, delivery and implementation
• Consult and coordinate with all stakeholders and subject matter experts to implement business requirements and deliver solutions that achieve agreed business outcomes
• Provide leadership in governance and probity, strategic and business planning, and resolution of complex risks and issues
• Maintain comprehensive project planning, governance, and risk and issue management to ensure projects are delivered on time, within scope and budget
• Lead change management to integrate new ICT capabilities with organisational transformation needs across complex business change projects
• Engage and negotiate with stakeholders across business areas using human-centred design principles throughout the project lifecycle
• Apply IT Service Management frameworks and leverage Microsoft toolsets including SharePoint and JIRA to support project delivery
• Support transition to steady state operations following implementation

Essential skills and experience

• 10 years or more experience in project management roles specifically in enterprise business solution implementations, within a large, complex and high-profile digital project or program environment, supported by formal qualifications in project management or similar
• Strong leadership, interpersonal and communication skills with the ability to take a lead role across business, vendor and project stakeholders
• Demonstrated high level of skills, knowledge and experience in project management methodologies and frameworks, with emphasis on comprehensive project planning, governance, and risk and issue management
• Demonstrated strong track record in providing leadership in governance and probity, strategic and business planning, resolving complex risks and issues, and the successful delivery of agreed business priorities and objectives
• Strong change management skills with experience in end-to-end delivery of significant business solutions for complex business change projects integrating new ICT capabilities with organisational transformation needs
• Excellent stakeholder management with the ability to engage and negotiate with people across business areas to achieve high quality outcomes through human-centred design principles throughout the project lifecycle
• Experience in technical concepts including system analysis, design, integration and associated interfaces
• Demonstrated high level written and verbal communication skills
• Demonstrated experience in the use of Microsoft suite of toolsets including SharePoint and JIRA, or ability to quickly acquire
• Demonstrated understanding of IT Service Management framework
• Experience working in a government environment across various sectors such as Police, Health, etc.

Personal qualities

• High-level social and written skills with ability to effectively communicate with team members and stakeholders, including ability to translate complex analytical and technical information into clear and meaningful terms
• Ability to work in a large team environment with members of diverse cultures and backgrounds
• Self-starter with high personal drive, resilience and a positive attitude
• Disciplined and accountable for supporting and maintaining work products
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work
• Excellent problem solver and critical thinker
• Promotes teamwork and collaboration by engaging stakeholders and team members
• Abides by DCDD Corporate Values of commitment to service, innovation, ethical practice, accountability, impartiality, diversity and respect