Clear terms and conditions for our software development services
Effective Date
January 2025
1. Acceptance of Terms
By engaging Hrishi Digital Solutions Pty Ltd for software development services, you agree to be bound by these Terms of Service. These terms apply to all services provided including custom software development, consulting, and support.
2. Services Provided
Software Development Services
Custom web application development
Enterprise software solutions
Legacy system modernization
AI integration and automation
Technical consulting and architecture design
Support Services
System maintenance and updates
Bug fixes and troubleshooting
Performance optimization
User training and documentation
3. Project Process
Development Process
Initial consultation and requirements gathering
Project proposal and agreement
Design and development phases
Testing and quality assurance
Deployment and training
Ongoing support (if contracted)
4. Payment Terms
Payment Schedule: As outlined in individual project agreements
Invoicing: Professional invoices with 14-day payment terms
Late Payments: May result in project suspension
Refunds: Discussed on a case-by-case basis
5. Intellectual Property
Client Ownership
Upon full payment, clients own all custom code and applications developed specifically for their project.
Hrishi Digital Ownership
General methodologies and development frameworks
Reusable code libraries and components
Technical knowledge and expertise
6. Confidentiality
We maintain strict confidentiality regarding all client information, business processes, and proprietary data. All team members sign confidentiality agreements.
7. Limitations and Warranties
Service Warranties
Professional development using industry best practices
90-day warranty on bug fixes for delivered code
Ongoing support available through separate agreements
No guarantee of specific performance metrics unless specified
8. Liability Limitations
Our liability is limited to the total amount paid for services. We are not liable for indirect damages, lost profits, or business interruption except as required by law.
9. Project Changes
Changes to project scope require written approval
Additional work may incur extra charges
Timeline adjustments may be necessary for scope changes
All change requests are documented and agreed upon
10. Termination
Either party may terminate services with 30 days written notice. Payment is due for all work completed up to the termination date.
11. Governing Law
These terms are governed by the laws of Northern Territory, Australia. Any disputes will be resolved through the appropriate courts in Darwin, NT.
