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Professional technical support and maintenance for your software applications
Emergency Support: Call +61 470 557 983 for critical system issues
Choose the right level of support for your business needs and application complexity
Essential support for small applications
Comprehensive support for growing businesses
24/7 support for mission-critical systems
Multiple ways to get help when you need it most
Immediate assistance for critical issues
+61 470 557 983
24/7 for Enterprise clients
Detailed technical assistance and documentation
admin@hrishidigital.com.au
Responses within SLA timeframes
Screen sharing for complex troubleshooting
Schedule via support email
Available during business hours
Quick reference for typical issues and maintenance requests
Current system status: All services are running normally
Answers to frequently asked support questions
Support plans include bug fixes, security updates, performance monitoring, and technical assistance based on your selected tier. Enterprise plans include proactive monitoring and dedicated support managers.
Response times vary by support plan: Basic (24-48 hours), Professional (4-8 hours), and Enterprise (1-2 hours). Emergency issues for Enterprise clients receive immediate attention.
Yes, you can upgrade your support plan at any time. Upgrades take effect immediately, and billing adjustments are made on your next invoice.
Yes, user training and documentation are included in Professional and Enterprise support plans. Additional training sessions can be arranged for an extra fee.
Our support team is ready to help with your technical questions and system issues