Senior Project Manager

About the role

The Senior Project Manager/Lead will build, manage and lead high performance teams and be accountable for the successful management and delivery of high value, highly complex business solution projects. The focus covers solution requirements, design, procurement, configuration, delivery, implementation and transition to steady state support. This will require consultation and coordination with all stakeholders and subject matter experts to implement business requirements and priorities to deliver solutions which achieve agreed business outcomes.

Key duties and responsibilities

• Build, manage and lead high performance teams to deliver high-value, complex business solution projects covering requirements, design, procurement, configuration, delivery and implementation
• Consult and coordinate with all stakeholders and subject matter experts to implement business requirements and deliver solutions that achieve agreed business outcomes
• Provide leadership in governance and probity, strategic and business planning, and resolution of complex risks and issues
• Maintain comprehensive project planning, governance, and risk and issue management to ensure projects are delivered on time, within scope and budget
• Lead change management to integrate new ICT capabilities with organisational transformation needs across complex business change projects
• Engage and negotiate with stakeholders across business areas using human-centred design principles throughout the project lifecycle
• Apply IT Service Management frameworks and leverage Microsoft toolsets including SharePoint and JIRA to support project delivery
• Support transition to steady state operations following implementation

Essential skills and experience

• 10 years or more experience in project management roles specifically in enterprise business solution implementations, within a large, complex and high-profile digital project or program environment, supported by formal qualifications in project management or similar
• Strong leadership, interpersonal and communication skills with the ability to take a lead role across business, vendor and project stakeholders
• Demonstrated high level of skills, knowledge and experience in project management methodologies and frameworks, with emphasis on comprehensive project planning, governance, and risk and issue management
• Demonstrated strong track record in providing leadership in governance and probity, strategic and business planning, resolving complex risks and issues, and the successful delivery of agreed business priorities and objectives
• Strong change management skills with experience in end-to-end delivery of significant business solutions for complex business change projects integrating new ICT capabilities with organisational transformation needs
• Excellent stakeholder management with the ability to engage and negotiate with people across business areas to achieve high quality outcomes through human-centred design principles throughout the project lifecycle
• Experience in technical concepts including system analysis, design, integration and associated interfaces
• Demonstrated high level written and verbal communication skills
• Demonstrated experience in the use of Microsoft suite of toolsets including SharePoint and JIRA, or ability to quickly acquire
• Demonstrated understanding of IT Service Management framework
• Experience working in a government environment across various sectors such as Police, Health, etc.

Personal qualities

• High-level social and written skills with ability to effectively communicate with team members and stakeholders, including ability to translate complex analytical and technical information into clear and meaningful terms
• Ability to work in a large team environment with members of diverse cultures and backgrounds
• Self-starter with high personal drive, resilience and a positive attitude
• Disciplined and accountable for supporting and maintaining work products
• Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work
• Excellent problem solver and critical thinker
• Promotes teamwork and collaboration by engaging stakeholders and team members
• Abides by DCDD Corporate Values of commitment to service, innovation, ethical practice, accountability, impartiality, diversity and respect