Program Governance Officer

About the role

The NTPF Digital Transformation Program supports the NT Government's focus on reducing crime and improving community safety. It leads, coordinates and supports projects, tools and initiatives that enhance policing and organisational capability. The program includes a mix of directly delivered NTPF projects and externally led initiatives (by DCDD, Territory Families, Health and DLI) that are currently underway, in early scoping or on the horizon. The Program Governance Officer will provide secretariat and program and project governance support services across a variety of projects undertaken by the NT Police Force.

Key duties and responsibilities

• Provide high-quality administrative support for NTPF programs and projects, including preparing and maintaining documentation, information management, project reporting and briefing materials, ensuring compliance with project management frameworks and standards
• Manage project performance reporting and outcome reporting systems, and prepare high-quality reports, submissions and briefings
• Provide specialist advice to inform governance, quality assurance and risk mitigation frameworks, standards, and processes for NTPF programs and projects
• Maintain and improve positive relationships with key stakeholders across each program and project to facilitate a collaborative approach to quality governance processes, and coordinate with stakeholders to ensure governance plans and processes are adhered to
• Work collaboratively with other team members to ensure alignment with other activities across the program and projects, actively participating and contributing innovative ideas and solutions

Essential skills and experience

• Demonstrated high-level secretariat skills, including facilitating governance and steering committee meetings
• Demonstrated well-developed knowledge of governance and risk management frameworks with the ability to support projects through to completion within an environment of substantial change, shifting priorities, and political sensitivities
• Demonstrated advanced knowledge of project administration processes and methodologies, with proven ability to apply conceptual, analytical and problem-solving skills to effectively resolve issues
• Effective written and verbal communication, mediation, and negotiation techniques to communicate and collaborate with staff at all levels, provide accurate guidance, and successfully manage a wide network of stakeholder relationships
• Ability to understand stakeholder perspectives and expectations, and adapt communication and approach as required
• Demonstrated proficiency with managing and maintaining registers/databases and experienced with MS Office Suite, SharePoint, and the ability to quickly acquire skills in project management tools such as Jira and Confluence

Desirable

• Certificate IV in Project Management

Personal qualities

• High-level social and written skills with ability to effectively communicate with team members and stakeholders
• Ability to work in a large team environment with members of diverse cultures and backgrounds
• Self-starter with high personal drive and a positive attitude
• Disciplined and accountable for supporting and maintaining work products
• Behaves in a respectful and professional manner, maintaining high integrity and transparency
• Excellent problem solver and critical thinker
• Promotes teamwork and collaboration by engaging stakeholders and team members
• Commitment to NTG/NTPF principles of accountability, collaboration, diversity, ethical practice, impartiality, and respect